Sponsor Dashboard
Sponsor Guide
3 min read
Help articles may not be fully accurate — they can lag behind the app due to frequent updates and automated translation. If in doubt, please contact support.
On this page
- 1. What you can do here
- 2. Settings explained
- 3. Good to know
- 4. Troubleshooting
- 5. Related
The dashboard is where you check whether an application needs action, how a sponsorship is progressing, and how it is performing. It only reflects sponsorships you have actually applied for — there is nothing to configure here.
What you can do here
- Total Impressions / Audience Reach / Engagement Rate — aggregated across the events tied to your approved or active sponsorships only. A rejected or pending application contributes nothing.
- Sponsored Events — the count of approved + active sponsorships (distinct events).
- Total Spend — the sum of
amount_paidacross all your sponsorships, in your preferred currency. - Deliverables Done — the percentage of deliverable items marked complete across every sponsorship you hold (shows 100% if you have none yet).
- Pending Applications and Active Sponsorships — quick counts by status.
- Onboarding checklist — shown for your most recently approved or active sponsorship: application submitted, agreement signed, payment confirmed, logo uploaded.
- Recent sponsorships list — your latest five, each with status badge and deliverable progress bar, linking through to full Analytics.
Settings explained
- Agreement signed — this ticks the moment you submit an application (checking the agreement box is required to submit), so it is effectively always done by the time a sponsorship reaches this checklist.
- Payment confirmed — only ticks once the organizer has recorded your payment on their side; paying an emailed invoice does not flip this automatically (see Troubleshooting in How to Apply for Sponsorship).
- Logo uploaded — ticks once a logo is on the sponsorship. Attach one on the application form, or later from My sponsorships, where every live sponsorship has an Upload or Replace logo button. The same file shows on the event page and, where the organizer enables it, on tickets.
Good to know
- The payment-deadline warning under the checklist only appears while the sponsorship is Approved and unpaid — it disappears once payment is confirmed or the 14-day window lapses and the sponsorship auto-expires.
- Impressions and reach numbers are estimates derived from bookings on the sponsored event, not counted ad-impression tracking on a specific banner or logo placement.
Troubleshooting
- KPI cards show zero even though I have an active sponsorship — impressions and reach are computed from the sponsored event; a brand-new event with no bookings yet will show zero until tickets start selling.
- No onboarding checklist is showing — it only appears once you have at least one sponsorship in Approved or Active status; a Pending or Rejected application will not display one.